Question 1

What is included in SastoHost shared hosting plans?

Accepted Answer

Our shared hosting plans are built for websites, portfolios, blogs, business sites, and WordPress installs. Plans include cPanel access, email support, SSD-backed storage, managed server upkeep, and clear renewal pricing.

Question 2

Can I host WordPress or WooCommerce on shared hosting?

Accepted Answer

Yes. Shared hosting works well for WordPress, WooCommerce, brochure sites, and small to medium business websites. If your store or application starts consuming heavier resources, we usually recommend moving to VPS.

Question 3

Do you help migrate websites from another host?

Accepted Answer

Yes. We can assist with standard migrations for websites, cPanel accounts, email, and common CMS installs. If the move is more custom, we review the current setup first and suggest the cleanest path.

Question 4

How do renewals work after the first term?

Accepted Answer

Renewals follow the pricing shown for the selected plan and billing cycle. We focus on keeping renewal pricing visible up front so there is less guesswork later.

Question 5

When should I stay on shared hosting instead of moving to VPS?

Accepted Answer

Stay on shared hosting if your site is stable, traffic is moderate, and you do not need isolated server resources or custom server software. It is the simpler and more cost-effective option for most standard sites.

Question 6

Who should choose VPS instead of shared hosting?

Accepted Answer

Choose VPS if you need isolated resources, custom packages, Docker, Node runtimes, heavy WooCommerce traffic, reseller setups, cPanel workloads, or more control over the server environment.

Question 7

Are VPS plans self-managed?

Accepted Answer

Yes. The current VPS lineup is self-managed and intended for customers who handle their own setup, software installation, and day-to-day server administration.

Question 8

Can I run cPanel, Laravel, Node, or Docker on your VPS?

Accepted Answer

Yes. VPS is suitable for cPanel, Laravel, Node.js apps, Docker-based deployments, custom Linux stacks, background workers, and API workloads that need more flexibility than shared hosting allows.

Question 9

Do you help with migration or setup guidance for VPS?

Accepted Answer

We can help with migration planning and practical setup guidance where applicable, but the VPS plans themselves are self-managed.

Question 10

Which locations are available for VPS deployment?

Accepted Answer

Current VPS deployment locations are Germany and Finland.

Question 11

Can I buy a domain without hosting?

Accepted Answer

Yes. You can register or transfer a domain separately and point it to any compatible hosting provider, website builder, or custom infrastructure you already use.

Question 12

Do you support domain transfers?

Accepted Answer

Yes. We can help transfer eligible domains when they are unlocked, the authorization code is available, and the current registrar conditions allow the move.

Question 13

How long does domain registration usually take?

Accepted Answer

Most domain registrations are processed quickly after payment and successful registration with the registry. In some cases, DNS propagation still takes additional time before the site resolves everywhere.

Question 14

Can you help me connect my domain to hosting or email?

Accepted Answer

Yes. We can guide you through nameserver changes, A records, MX records, and standard DNS updates for websites and email routing.

Question 15

What happens if my domain expires?

Accepted Answer

Expired domains may stop resolving and can eventually enter grace or redemption phases depending on the extension. Renewing before expiry is always safer because recovery can become slower and more expensive later.

Question 16

How can I contact SastoHost support?

Accepted Answer

You can contact us through the contact page and our normal support channels for billing, hosting questions, migration requests, and pre-sales guidance.

Question 17

Do you provide 24/7 support?

Accepted Answer

We provide ongoing ticket-based support, and response priority depends on the service and issue type. Infrastructure and service-impacting problems are handled with higher urgency than routine changes.

Question 18

Can I upgrade later without rebuilding everything?

Accepted Answer

Yes. Most customers start with a smaller plan and upgrade later as traffic, storage, or workload complexity grows. We try to make plan changes predictable so you do not need to rebuild from scratch.

Question 19

Which payment terms are available?

Accepted Answer

Available billing terms depend on the service. Hosting and VPS pages show the supported monthly or yearly options directly in the pricing UI so you can compare terms before ordering.

Question 20

What if I am not sure whether I need hosting, VPS, or just a domain?

Accepted Answer

That is common. If you tell us what you are building, expected traffic, and whether you need server-level control, we can usually point you to the right starting option quickly.

Web Hosting FAQ in Nepal

Tell us what you are building and we will point you to the right plan